Shipping Policy
1. Shipping Methods
We offer a standard shipping method: estimated delivery within 5 to 7 business days.
2. Shipping Rates
Shipping rates are calculated based on the weight and dimensions of the package, as well as the destination. Shipping charges will be calculated and displayed at checkout before you complete your purchase.
3. Order Processing Time
Orders are typically processed and dispatched within 2 working days of receiving payment unless otherwise stated. Please note that orders are not processed or shipped on weekends or public holidays.
4. Delivery Time
Delivery times vary depending on your location. While we make every effort to deliver your order within the estimated timeframe, please note that delivery times are not guaranteed and may be subject to delays beyond our control, such as courier delays.
5. Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. Please allow 24 hours for the tracking information to update.
6. Shipping Restrictions
We currently ship to addresses within the Republic of Ireland ONLY. However, there may be certain restrictions on shipping to certain locations. If you have any questions about shipping to your address, please contact us before placing your order.
7. Lost or Damaged Packages
In the rare event that your package is lost or damaged in transit, please contact us immediately. We will work with the shipping carrier to investigate the issue and provide a resolution as quickly as possible.
8. Change of Address
If you need to change the shipping address for your order after it has been placed, please contact us as soon as possible. We will do our best to accommodate your request, but please note that we cannot guarantee that the change can be made once the order has been dispatched.
9. Contact Information
If you have any questions about our shipping policy, please contact us at sales@asafeglobal.com or by visiting the Contact Us page on our website.